Return and Refund Policy

Important Information:

  • Return Timeframe: You have 30 days from the date your order is delivered.
  • No Restocking Fees: Returns and exchanges come with zero extra charges.
  • Refund Processing: Typically completed within 7 days after we receive your returned items.
  • Return Shipping: Costs for sending items back are covered by the customer.

How to Return Items
You can return items within 30 days of delivery. To start the process, email us at support@discolin.com. Returns must be unused, and in the original packaging with all tags intact. Items returned after 30 days from delivery cannot be accepted.

Step-by-Step Return Process

  • Contact us first: Send an email to support@discolin.com with your order information and the reason for the return. Returns sent without prior approval cannot be accepted.
  • Follow our instructions: After approving your request, we’ll provide detailed steps for returning the item.
  • Pack securely: Ensure the product is well-protected to avoid damage during transit.
  • Return shipping costs: The customer is responsible for shipping the item back.

Refunds
Once we receive your returned package, we’ll inspect it and, if everything is in order, issue a refund to your original payment method. This usually takes up to 7 days. No restocking fees are applied.

Exchanges
Want to swap an item for something else? No problem! Email us at support@discolin.com with the details of what you’d like instead, and we’ll walk you through the exchange process.

Order Cancellations
If you need to cancel your order, contact us as soon as possible at support@discolin.com. Orders that are already being processed or shipped may not be cancellable, so prompt communication is essential.

Damaged or Incorrect Items
If you receive a damaged or incorrect product, we’re ready to help. Please take a clear photo of the item and its packaging and email it to support@discolin.com. We’ll arrange a replacement or correction as quickly as possible.

For complete details, please see our Terms of Service.

Customer Support
Monday to Friday: 9:00 AM - 5:00 PM EDT

Store Name: Discolin
Email: support@discolin.com
Contact Form: Click Here

Address:
300 E Pearl St
Trafalgar
IN 46181
United States