Shipping Policy

Shipping Process
Once your order is received, you'll get a confirmation email, and our team will begin processing it. Standard processing takes 0-1 business days. If you place your order before 4 pm EDT (GMT-4), we will be able to process it on the same day. When your order ships, we’ll deliver tracking information in your inbox.

Transit takes 6-10 business days, but timing can vary depending on your location, courier schedules, or other logistics factors.

We proudly provide free delivery anywhere in the United States, regardless of the size or value of your order.

We use UPS, FedEx and DHL.

In case of a handling delay, check your tracking information. Contact us at support@discolin.com if you need any help.

Damages, Problems, Dissatisfaction
Please email us at support@discolin.com with any concerns. Include clear photos of the issue (incl. packaging). We will get back to you within 2 business days after we review your case, and offer possible solutions.

Exchanges
We are able to facilitate exchanges. Email us at support@discolin.com with the details of your request. We’ll assist you with the next steps based on availability.

Order Cancellations
We can usually cancel orders that haven’t yet started processing. To cancel an order, please reach out to support@discolin.com as soon as possible. Once processing or shipping has begun, cancellation isn’t possible; you can then follow our return procedure after delivery.

Contact

Email: support@discolin.com
Phone: +12027737110

Support Business Hours: Mo-Fri, 9:00 AM - 5:00 PM EDT (GMT-4)

Store Name: Discolin

Business Address:
139 Adeyfield Rd
Hemel Hempstead HP2 5JZ
United Kingdom

Warehouse Address:
300 E Pearl St
Trafalgar
IN 46181
United States